Use of Additional Change Roles
In the workflow for changes, there is the ability to use all the other "change roles", and even in change roles, there is the ability to create new roles. I can't seem to figure out how to utilize those roles in the change.
As it stands we can select "change manager", "change owner", "change requester". What if i have a different "change approver" or "change reviewer" that isn't a static person. i.e. it needs to be selected. How are others using these additional roles? As it currently stands i can't use the change module in my workplace based on our Policy's and Procedures.
Are these updated via scripts?
As it stands we can select "change manager", "change owner", "change requester". What if i have a different "change approver" or "change reviewer" that isn't a static person. i.e. it needs to be selected. How are others using these additional roles? As it currently stands i can't use the change module in my workplace based on our Policy's and Procedures.
Are these updated via scripts?