Dear Team,
We have a Use case and need your assistance with it
We Have a service request called X and need to match the Requester Job title with additional titles values fields in the service template if same value match with the requester job title keep the approver's workflow as, other wise add 2 additional approvers in the workflow
Example:
The requester job title is Cashier and the addional titles value is Cashir keep the approavl flow as it is
The requester job title is cashier and the additional titles value is supervisor add 2 additional approvers in the workflow
current build number
14700
DB
MSSQL
Your Kind update will be highly appreciated