We are having the problem on monitoring server’s process.

Installation information:

OPM 9101, Win 2008 R2 64 bit, DB: MSSQL 2008.

 

Situation:

We are monitoring the Process of the server. But, OPM show it is down (and it goes up later itself).

But, process was working all the time in the server. It was false alarm over and over. 

I changed the ping.properties’s timeout to 4. still no luck.

Monitoring process shows down and up (false alarm) in OpManager.

Is there any way to solve the process up/down notification/diagnosis?

Q1.

What is the process monitor’s polling protocol for up & down of the process?

Among ICMP, TCP, WMI/CLI, SNMP what is the protocol?

Q2.

Is ‘Process is down or has violated a threshold’ associated with ‘when the Device misses 3 polls’?

If notification profile is ‘Device missed 3 poll(s)”, is ‘process is down …’ takes 3 polls to notify the administrator?

Thank you in advance. 

SC Jung