Uprade from 6 to 7?
Hi i know this has been asked tons of times but when the heck will the upgrade package be available to go from 6 to 7 of servicedesk? Is there some sort of dev blog you have internally that we can read to see the status of the project. I've gotten so many emails from reps saying it should be available in 2 weeks...and that was 2 months ago. is it time to look else where? This is frustrating.