Since upgrading to via patch from 7.5 to 7.6.  The Request template fields "description" and "resolution" do not work when (both in IE and Firefox) copying and pasting RTF formated text into these fields.  Previously formated text in these fields also was lost during the upgrade. 

Now, we are resorting to basic HTML to format text, and it does not work well at all.  No more copying and pasting from Word or Excel.   :(