Hello everyone,

 

My company is merging with another.  We currently use Service Desk Plus Standard 8.2.  We purchased the Enterprise Edition for our new combined IT Department (they use a totally different solution).

 

We would like to install the Enterprise on a new server and keep it out of production until we get all the workflows, templates, etc, set up and then put our existing Standard data in it via a database restore.  (I'm assuming it would be legal to have the two installs running concurrently, so long as only one was in production.)

 

What would be the best way to approach this?  My initial thoughts were to:

 

1.  Install new Enterprise Edition and work on getting it set up out of production.

2.  Continue using Standard Edition.

3.  Take a backup of Standard Edition database and restore it on Enterprise Edition installation.

4.  Retire Standard Edition install.

 

Or should I upgrade the Standard Edition right before the backup?  I don't know if that would matter.  Any assistance would be appreciated.

 

Regards,

 

Mark Housler