Upgrade to 5032

Hi,
i'm unable to upgrade to 5032. We would like to put in production environment the product and buy the 5 tec license before january.

but the problems that 'til now i've discovered seems to be all in the Windows 2003 environment and variable: windows 2003 give a lots of errors due to the fact that it cannot interpret via dos command ".\" and "..\" variable (very strange because if i manually open a dos session all function...)

via dos upgrade windows the status is:

Starting to take backup ....
System.getProperties() Windows 2003
'.\setcommonenv.bat' is not recognized as an internal or external command,
operable program or batch file.
java.lang.NoClassDefFoundError: com/adventnet/servicedesk/tools/SDBackUp
Exception in thread "main"
Backup operation completed
3-nov-2006 17.29.17 com.adventnet.db.adapter.mysql.MySqlDBInitializer executeCom
mand
INFO: Command to be executed D:\AdventNet\ME\SupportCenter\mysql\bin\mysqladmin
-u root --port=33356 -h localhost version
3-nov-2006 17.29.51 org.enhydra.jdbc.util.Logger error
GRAVE: Error Exception in GenericPool:start java.sql.SQLException: Cannot get co
nnection for URL jdbc:mysql://localhost:33356/supportcenter : Unable to connect
to any hosts due to exception: java.net.ConnectException: Connection refused: co
nnect
3-nov-2006 17.29.53 org.enhydra.jdbc.util.Logger error
GRAVE: GenericPool:checkOut Error Exception in GenericPool:checkOut
3-nov-2006 17.29.53 com.adventnet.servicedesk.updatemgr.util.SCPreProcessor inst
all
INFO: Problem during installation of patch
com.adventnet.persistence.DataAccessException: java.sql.SQLException: SQLExcepti
on in StandardPoolDataSource:getConnection exception: java.sql.SQLException: SQL
Exception in StandardPoolDataSource:getConnection no connection available java.s
ql.SQLException: Cannot get connection for URL jdbc:mysql://localhost:33356/supp
ortcenter : Unable to connect to any hosts due to exception: java.net.ConnectExc
eption: Connection refused: connect
at com.adventnet.persistence.internal.GetUtil.get(GetUtil.java:102)
at com.adventnet.persistence.DataAccess.get(DataAccess.java:1153)
at com.adventnet.persistence.SchemaBrowserUtil.getData(SchemaBrowserUtil
.java:1583)
at com.adventnet.persistence.SchemaBrowserUtil.fetchData(SchemaBrowserUt
il.java:116)
at com.adventnet.persistence.SchemaBrowserUtil.init(SchemaBrowserUtil.ja
va:71)
at com.adventnet.persistence.SchemaBrowserUtil.loadAllModuleDD(SchemaBro
wserUtil.java:885)
at com.adventnet.servicedesk.updatemgr.util.SCPreProcessor.install(SCPre
Processor.java:208)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(
Unzipper.java:309)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationCl
asses(Unzipper.java:136)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPat
ch.java:274)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:2
24)
at java.lang.Thread.run(Unknown Source)
Caused by: java.sql.SQLException: SQLException in StandardPoolDataSource:getConn
ection exception: java.sql.SQLException: SQLException in StandardPoolDataSource:
getConnection no connection available java.sql.SQLException: Cannot get connecti
on for URL jdbc:mysql://localhost:33356/supportcenter : Unable to connect to any
hosts due to exception: java.net.ConnectException: Connection refused: connect
at org.enhydra.jdbc.pool.StandardPoolDataSource.getConnection(StandardPo
olDataSource.java:211)
at org.enhydra.jdbc.pool.StandardPoolDataSource.getConnection(StandardPo
olDataSource.java:164)
at com.adventnet.db.api.RelationalAPI.getConnection(RelationalAPI.java:1
83)
at com.adventnet.persistence.internal.GetUtil.get(GetUtil.java:88)
... 15 more
3-nov-2006 17.30.03 com.adventnet.servicedesk.updatemgr.util.SCPreProcessor <ini
t>
GRAVE: Inside SCPreProcessor.

any ideas?

thanks a lot
alex