Upgrade to 5001 error.
I installed the SP to upgrade SD from v4 to v5. This all went fine although when I applied the upgrade from 5000 to 5001 then Service Desk failed to work.
I have tried removing SD and reinstalling v4 and restoring a backup but unfortunately this did not work. I have a backup from v4 which I wish to restore but preferably to 5001.
Can someone convert a v4 backup file to a file I can restore with the latest build of SD?
I have sent a couple of emails to support at servicedeskplus dot com but noone has responded to me.
I have tried removing SD and reinstalling v4 and restoring a backup but unfortunately this did not work. I have a backup from v4 which I wish to restore but preferably to 5001.
Can someone convert a v4 backup file to a file I can restore with the latest build of SD?
I have sent a couple of emails to support at servicedeskplus dot com but noone has responded to me.
Topic Participants
andrew.butler
ServiceDesk Plus
danny.goodner
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?