I have tried to upgrade servicedesk plus from 10.0 Build 10019 to 10.5 Build 10500 on Linux. At 6% progress I receive the error below. I have rebooted and checked for any update on my system.

Upgrading bundled JRE  Extracting new jre zip.                 6% Completed     [/]Unexpected Error. Please click View Log>> for more details

My linux system information is:

Distributor ID: Ubuntu

Description:    Ubuntu 18.04.2 LTS

Release:        18.04

Codename:       bionic

Jun 6, 2019 10:56:31 AM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : 

Jun 6, 2019 10:56:31 AM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : Invoking UpdateManager in CMD mode

Jun 6, 2019 10:56:31 AM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : UpdateManager ProductName:AdventNet ManageEngine ServiceDesk Plus

Jun 6, 2019 10:56:31 AM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : UpdateManager ProductVersion:9.3.0

Jun 6, 2019 10:56:31 AM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : UpdateManager ProductContext:SERVICEDESK

Jun 6, 2019 10:56:58 AM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : The ppm file path:/software/servicedesk/ME_10_0_0_SP-1_0_0_Linux.ppm

Jun 6, 2019 10:56:58 AM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : The ppm file path:/software/servicedesk/ME_10_0_0_SP-1_0_0_Linux.ppm

Jun 6, 2019 10:56:58 AM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : The Patch Version:AdventNet_ManageEngine_ServiceDesk_Plus-10.0.0-SP-1.0.0

Jun 6, 2019 10:56:58 AM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : Context NameSERVICEDESK

Jun 6, 2019 10:56:58 AM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Pre Invocation in progress

Jun 6, 2019 10:56:58 AM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Executing class:com/adventnet/persistence/UMPreInvoke.class

Jun 6, 2019 10:56:58 AM  [com.adventnet.persistence.UMPreInvoke]  [INFO] : Going to copy "/opt/ManageEngine/ServiceDesk/Patch/AdventNet_ManageEngine_ServiceDesk_Plus-10.0.0-SP-1.0.0/SERVICEDESK/PreInstall/jre/lib/security/local_policy.jar" to "/opt/ManageEngine/ServiceDesk/jre/lib/security/local_policy.jar".

Jun 6, 2019 10:56:58 AM  [com.adventnet.persistence.UMPreInvoke]  [INFO] : Going to copy "/opt/ManageEngine/ServiceDesk/Patch/AdventNet_ManageEngine_ServiceDesk_Plus-10.0.0-SP-1.0.0/SERVICEDESK/PreInstall/jre/lib/security/US_export_policy.jar" to "/opt/ManageEngine/ServiceDesk/jre/lib/security/US_export_policy.jar".

Jun 6, 2019 10:56:58 AM  [com.adventnet.persistence.UMPreInvoke]  [WARNING] : NoSuchMethodError : com.adventnet.tools.update.installer.UpdateManager.getProductStat(Ljava/lang/String;)Ljava/lang/String;

Jun 6, 2019 10:56:58 AM  [com.adventnet.persistence.UMPreInvoke]  [INFO] : Command String before appending aditional options :: [/opt/ManageEngine/ServiceDesk/jre/bin/java, -cp, /opt/ManageEngine/ServiceDesk/Patch/AdventNet_ManageEngine_ServiceDesk_Plus-10.0.0-SP-1.0.0/SERVICEDESK/PreInstall/lib/AdventNetUpdateManagerInstaller.jar_new, -Xmx2512m, -Ddb.home=./pgsql, -Dtier-type=BE, -Djava.library.path=./lib/native, -Dtier-id=BE1, -DUM_NEWSOURCE_INVOKED=yes, com.adventnet.tools.update.installer.UpdateManager, -u, conf, -c, -option, i, -ppmPath, /software/servicedesk/ME_10_0_0_SP-1_0_0_Linux.ppm, -h, /opt/ManageEngine/ServiceDesk]

Jun 6, 2019 10:56:58 AM  [com.adventnet.persistence.UMPreInvoke]  [INFO] : Going to execute :: [/opt/ManageEngine/ServiceDesk/jre/bin/java, -cp, /opt/ManageEngine/ServiceDesk/Patch/AdventNet_ManageEngine_ServiceDesk_Plus-10.0.0-SP-1.0.0/SERVICEDESK/PreInstall/lib/AdventNetUpdateManagerInstaller.jar_new, -Xmx2512m, -Ddb.home=./pgsql, -Dtier-type=BE, -Djava.library.path=./lib/native, -Dtier-id=BE1, -DUM_NEWSOURCE_INVOKED=yes, com.adventnet.tools.update.installer.UpdateManager, -u, conf, -c, -option, i, -ppmPath, /software/servicedesk/ME_10_0_0_SP-1_0_0_Linux.ppm, -h, /opt/ManageEngine/ServiceDesk]

Anyone got an idea?