upgrade servicedesk 7022 to 7500
Dear All,
I have done one upgrade 7000 to 7022 6 month ago
now i will upgrade my servicedesk from 7022 to 7500
When upgrade, it show below error (logs)
Unexpected Error. Please click View Log>> for more details
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(Unzipper.java:311)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationClasses(Unzipper.java:138)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:273)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.OutOfMemoryError: Java heap space
i have modify the spd_home\server\default\conf\wrapper.conf
# Initial Java Heap Size (in MB)
wrapper.java.initmemory=512
# Maximum Java Heap Size (in MB)
wrapper.java.maxmemory=1024
but it's still not work. The error message is also Jave heap space
could some one help me ? Thanks.