We have a HA setup, running version 9402.

On the primary server I successfully upgraded from 9402 to 9500 and then to 9600, but on the secondary server the upgrade from 9402 to 9500 is failing.

1. [root@kvm-pmp-am6 bin]# sh UpdateManager.sh -c
   
   Press i to Install
   v to View installed ServicePack versions
   e to Exit
   Choose an Option:i
   
   Enter the patch file to install:/opt/UpgradePacks/ManageEngine_PasswordManager_Pro_9400_9401_9402_to_9500.ppm
   Backing up PasswordManagerPro contextAdvPki.ja... [|] 127.0.0.1:2345 - no response
   Installing update.jar 100% Completed [\]127.0.0.1:2345 - accepting connections
   
   Error Occured...
   127.0.0.1:2345 - no response
   Uninstalling update.jar [\]
   Uninstallation Completed
   
   Do you want to continue ?
   
   Yes(y) No(n)n
   [root@kvm-pmp-am6 bin]#