[SOLVED] Upgrade from ManageEngine ServiceDesk Plus 9.4 to 10 Attachment path cannot point to the directory inside servicedesk home

[SOLVED] Upgrade from ManageEngine ServiceDesk Plus 9.4 to 10 Attachment path cannot point to the directory inside servicedesk home

having an issue upgrading servicedesk. 

Enter the patch file to install:/update/ManageEngine_ServiceDesk_Plus_9_4_0_SP-1_0_0.ppm

Admin >> SSP: Configured attachment path cannot point to the directory inside <SERVICEDESK HOME>. Please reconfigure and restart the upgrade.

Service desk home folder is
/servicedesk/Servicedesk

attachments was located in 
/servicedesk/Servicedesk/Attachments

I moved the folder back one dir to
/servicedesk/Attachments
and changed the settings in settings.do

but i still get the same error.





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