Upgrade from 9415 to 10000 Encounter Error

Upgrade from 9415 to 10000 Encounter Error

Tried to upgrade version. Encounter error.
Anyone can provide some insights to solve this issue.
Thanks.

pr 19, 2024 3:18:35 PM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : 


Apr 19, 2024 3:18:35 PM  [com.adventnet.tools.update.installer.UpdateManager]  [INFO] : Invoking UpdateManager in UI mode
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : The ppm file path:C:\Users\administrator.MPSB\Documents\Servicedesk Upgrade\ManageEngine_ServiceDesk_Plus_9_4_0_SP-1_0_0.ppm
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : The ppm file path:C:\Users\administrator.MPSB\Documents\Servicedesk Upgrade\ManageEngine_ServiceDesk_Plus_9_4_0_SP-1_0_0.ppm
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : The Patch Version:AdventNet_ManageEngine_ServiceDesk_Plus-9.4.0-SP-1.0.0
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.ApplyPatch]  [INFO] : Context NameSERVICEDESK
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Pre Invocation in progress
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Executing class:com/adventnet/servicedesk/updatemgr/util/SDPreFileRemoval.class
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Executing class:com/adventnet/persistence/UMPreInvoke.class
Apr 19, 2024 3:18:45 PM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Executing class:com/adventnet/servicedesk/updatemgr/util/SDPreValidation.class
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : Patch version name [AdventNet_ManageEngine_ServiceDesk_Plus-9.4.0-SP-1.0.0]
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : context name [SERVICEDESK]
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : DD-XMLs default Listener class [com.adventnet.persistence.DefaultDDChangeListener] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : Meta-dd.xml Listener class [com.adventnet.persistence.migration.MetaDDListener] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : DO-XMLs default Listener class [com.adventnet.persistence.DefaultDOXMLChangeListener] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : default Configuration Updator class [com.adventnet.persistence.migration.DefaultConfigurationUpdater] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : Config Change Listener class [com.adventnet.persistence.migration.DefaultConfigChangeListener] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : server.home.
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : server.dirC:/ManageEngine/ServiceDesk
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.UpdateManagerUtil]  [INFO] : server.confC:\ManageEngine\ServiceDesk\conf
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.ConfigurationParser]  [INFO] : Processing C:\ManageEngine\ServiceDesk\.\conf\product-config.xml
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.ConfigurationParser]  [INFO] : Processing C:\ManageEngine\ServiceDesk\.\conf\customer-config.xml
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : Reading .\conf\database_params.conf 
Apr 19, 2024 3:18:45 PM  [com.adventnet.ds.DefaultDataSourcePlugIn]  [INFO] : ConnectionPoolParams :: minSize :: [1], maxSize :: [20], idleTimeout :: [15 milliseconds], blockingTimeout :: [30,000 milliseconds]
Apr 19, 2024 3:18:45 PM  [com.adventnet.ds.DefaultDataSourcePlugIn]  [INFO] : DataSourceorg.jboss.resource.adapter.jdbc.WrapperDataSource@7a766ca0
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : Archive Adapter class ::: com.adventnet.db.archive.DefaultArchiveAdapter
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : Storage Adapter class ::: null
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.api.RelationalAPI]  [SEVERE] : haltjvm.on.dbcrash is set to [false]
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.Jdbc20DBAdapter]  [INFO] : shutDownStrings :: []
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.Jdbc20DBAdapter]  [INFO] : Loading the function patterns from the file :: [.\conf\Persistence\postgres_functionpatterns.txt]
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.Jdbc20DBAdapter]  [WARNING] : Identifier [pgsql_identifiers.txt] file not exist for this database
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.Jdbc20DBAdapter]  [INFO] : isDBMigration running :: false
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.Jdbc20DBAdapter]  [INFO] : isDBMigration dest DB :: false
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.PostgresSQLGenerator]  [INFO] : Encryption algorithm used :: [aes256]
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.PostgresSQLGenerator]  [INFO] : Encryption s2k-mode used :: [1]
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : db.home ::: C:\ManageEngine\ServiceDesk\bin\\..\pgsql
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : dataDirectory :: C:\ManageEngine\ServiceDesk\pgsql\data
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : DataSourcePlugIn is initialized successfully
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.AbstractRestoreHandler]  [INFO] : Restore process fully completed.
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : Template replaced url :: jdbc:postgresql://localhost:65432/servicedesk?charSet=UTF-8
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : Reading .\conf\database_params.conf 
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : C:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe isExists :: true
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres] 
Apr 19, 2024 3:18:45 PM  [SYSOUT]  [INFO] : localhost:65432 - accepting connections
Apr 19, 2024 3:18:45 PM  [SYSOUT]  [INFO] : 

Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : pg_isready returning status :: 0
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : Validating data_directory path with running server.
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : hostAddress of localhost is 127.0.0.1
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : Command to be executed :::: [C:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, SHOW data_directory, -d, postgres, -w] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, SHOW data_directory, -d, postgres, -w] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : dataDirectory path from server :: C:/ManageEngine/ServiceDesk/pgsql/data
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.PostgresDBAdapter]  [INFO] : DB server already running in :: C:\ManageEngine\ServiceDesk\bin\\..\pgsql
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [INFO] : Template replaced url :: jdbc:postgresql://localhost:65432/servicedesk?charSet=UTF-8
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : hostAddress of localhost is 127.0.0.1
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : Command to be executed :::: [C:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, CREATE DATABASE \"servicedesk\", -d, postgres, -w] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, CREATE DATABASE \"servicedesk\", -d, postgres, -w] 
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]  [INFO] : ErrorStream ::: ERROR:  database "servicedesk" already exists
Apr 19, 2024 3:18:45 PM  [com.adventnet.db.adapter.postgres.PostgresDBAdapter]  [INFO] : createDB returns ::: true
Apr 19, 2024 3:18:45 PM  [com.adventnet.persistence.PersistenceInitializer]  [SEVERE] : Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)))org.jboss.util.NestedSQLException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)))
at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:106)
at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:898)

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