Upgrade from 8000 to 8110
Dear Customer,
We are happy to announce the availability of build 8110.
What's new with 8110:
http://www.manageengine.com/products/firewall/release-notes.html
You can raise a new request from this link, to upgrade from build 8000 to build 8110.
Once you receive the "ppm" file, please follow the steps given below to upgrade from build 8000 to the latest build 8110.
Step 1:
JRE Upgrade: (Applicable only when the java version is 1.5.0_11)
In case of 'Firewall Analyzer Distributed Edition' if the java version is 1.5.0_11, you should follow the JRE upgrade steps in each Collector & Admin Server separately before you start applying the service pack in 'Admin Server' of Firewall Analyzer.
Database Backup:
We recommend you to take the complete copy of 'mysql' (or) 'pgsql' folder from <Firewall Analyzer Home> directory, manually based on the 'Database' value. If the Database is 'MS SQl', you can follow 'sp_attach_db' and 'sp_detach_db' procedure to take the backup at your SQL Server. This backup may help us to restore your old data in case of any database issue (or) Service Pack failure.
Service Pack Upgrade:
You need to be a licensed Customer or under AMS (Annual Maintenance Subscription Contact) to get the latest service pack.
[ We are ZOHO Corporation, with 3 divisions: Web NMS, ManageEngine & Zoho.com ]
We are happy to announce the availability of build 8110.
What's new with 8110:
http://www.manageengine.com/products/firewall/release-notes.html
You can raise a new request from this link, to upgrade from build 8000 to build 8110.
Once you receive the "ppm" file, please follow the steps given below to upgrade from build 8000 to the latest build 8110.
Step 1:
- Login to your Firewall Analyzer web-client
- Click the 'About' link from the top right corner under 'Help' link
- Note down the Build Number, Build Type, Database of your current installation
- Shutdown/Stop the Firewall Analyzer server/service
- Open a command prompt and go to the installation folder <Firewall Analyzer Home>/jre/bin
- Execute a command to identify the current JRE version of Firewall Analyzer like below,
- D:\ManageEngine\Firewall\jre\bin>.\java.exe -version
- Note down the displayed java version value (1.5.0_11 or 1.6.0_18)
JRE Upgrade: (Applicable only when the java version is 1.5.0_11)
- Open a Windows Explorer/Command prompt and go to the installation folder of Firewall Analyzer i.e., C:\\ManageEngine\Firewall
- Rename the existing <Firewall Analyzer Home>\jre folder to 'jre_1_5_11'
- Download the respective JRE_1.6 zip file from the below URLs as per the 'Build Type' specific to Windows/Linux and save the file at <Firewall Analyzer Home> folder.
- 32bit-JRE download:
- http://manageengine.com/products/firewall/61794333/jre/ManageEngine_FirewallAnalyzer_JRE1.6_Windows_32bit.zip
- http://manageengine.com/products/firewall/61794333/jre/ManageEngine_FirewallAnalyzer_JRE1.6_Linux_32bit.zip
- 64bit-JRE download:
- Unzip/Extract the downloaded zip file and you will get a new '<Firewall Analyzer Home>/jre' folder.
In case of 'Firewall Analyzer Distributed Edition' if the java version is 1.5.0_11, you should follow the JRE upgrade steps in each Collector & Admin Server separately before you start applying the service pack in 'Admin Server' of Firewall Analyzer.
Database Backup:
We recommend you to take the complete copy of 'mysql' (or) 'pgsql' folder from <Firewall Analyzer Home> directory, manually based on the 'Database' value. If the Database is 'MS SQl', you can follow 'sp_attach_db' and 'sp_detach_db' procedure to take the backup at your SQL Server. This backup may help us to restore your old data in case of any database issue (or) Service Pack failure.
Service Pack Upgrade:
You need to be a licensed Customer or under AMS (Annual Maintenance Subscription Contact) to get the latest service pack.
- Open a command prompt (run as Administrator) and execute 'Updatemanager.bat/sh' from <Firewall Analyzer Home>\bin directory
- Click 'Browse' and 'Install' the received service pack from Support Team.
Thank you,
Sam Roberts
ManageEngine EventLog & Firewall Analyzer
Tollfree: +1 888 720 9500 DDI: +1 408 916 9191 Extn.8838
[ We are ZOHO Corporation, with 3 divisions: Web NMS, ManageEngine & Zoho.com ]