Upgrade field NOTES
One very very big annoyance under all our technicians is the poor "notes" window. Can you please upgrade this field so you can use all layout possibilites like the main descriptionwindow of the requests or solutions.
A very good reason is that there is no possibility to add screenshots or pictures for technicians only, because the main description of the request is always viewable for the requester and also the resolution.
This would be our top-upgrade priority
Best regards,
Mark Flothmann
A very good reason is that there is no possibility to add screenshots or pictures for technicians only, because the main description of the request is always viewable for the requester and also the resolution.
This would be our top-upgrade priority
Best regards,
Mark Flothmann