Hi
I am trying to upgrade from version 9400 to the latest build but it keeps failing below are my logs.
Jul 8, 2021 6:36:29 PM [com.adventnet.tools.update.installer.UpdateManager] [INFO] :
Jul 8, 2021 6:36:29 PM [com.adventnet.tools.update.installer.UpdateManager] [INFO] : Invoking UpdateManager in UI mode
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.ApplyPatch] [INFO] : The ppm file path:L:\servicepacks\ManageEngine_ServiceDesk_Plus_9_4_0_SP-1_0_0.ppm
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.ApplyPatch] [INFO] : The ppm file path:L:\servicepacks\ManageEngine_ServiceDesk_Plus_9_4_0_SP-1_0_0.ppm
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.ApplyPatch] [INFO] : The Patch Version:AdventNet_ManageEngine_ServiceDesk_Plus-9.4.0-SP-1.0.0
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.ApplyPatch] [INFO] : Context NameSERVICEDESK
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.Unzipper] [INFO] : Pre Invocation in progress
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.Unzipper] [INFO] : Executing class:com/adventnet/servicedesk/updatemgr/util/SDPreFileRemoval.class
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.Unzipper] [INFO] : Executing class:com/adventnet/persistence/UMPreInvoke.class
Jul 8, 2021 6:37:06 PM [com.adventnet.tools.update.installer.Unzipper] [INFO] : Executing class:com/adventnet/servicedesk/updatemgr/util/SDPreValidation.class
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : Patch version name [AdventNet_ManageEngine_ServiceDesk_Plus-9.4.0-SP-1.0.0]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : context name [SERVICEDESK]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : DD-XMLs default Listener class [com.adventnet.persistence.DefaultDDChangeListener]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : Meta-dd.xml Listener class [com.adventnet.persistence.migration.MetaDDListener]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : DO-XMLs default Listener class [com.adventnet.persistence.DefaultDOXMLChangeListener]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : default Configuration Updator class [com.adventnet.persistence.migration.DefaultConfigurationUpdater]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : Config Change Listener class [com.adventnet.persistence.migration.DefaultConfigChangeListener]
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : server.home.
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : server.dirL:/ManageEngine/ServiceDesk
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : server.confL:\ManageEngine\ServiceDesk\conf
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.ConfigurationParser] [INFO] : Processing L:\ManageEngine\ServiceDesk\.\conf\product-config.xml
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.ConfigurationParser] [INFO] : Processing L:\ManageEngine\ServiceDesk\.\conf\customer-config.xml
Jul 8, 2021 6:37:07 PM [com.zoho.framework.utils.crypto.EnDecrypt] [SEVERE] : Encryption failed
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Reading .\conf\database_params.conf
Jul 8, 2021 6:37:07 PM [com.adventnet.ds.DefaultDataSourcePlugIn] [INFO] : ConnectionPoolParams :: minSize :: [1], maxSize :: [20], idleTimeout :: [15 milliseconds], blockingTimeout :: [30,000 milliseconds]
Jul 8, 2021 6:37:07 PM [com.adventnet.ds.DefaultDataSourcePlugIn] [INFO] : DataSourceorg.jboss.resource.adapter.jdbc.WrapperDataSource@5e32ee9c
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Archive Adapter class ::: com.adventnet.db.archive.DefaultArchiveAdapter
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Storage Adapter class ::: null
Jul 8, 2021 6:37:07 PM [com.adventnet.db.api.RelationalAPI] [SEVERE] : haltjvm.on.dbcrash is set to [false]
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.Jdbc20DBAdapter] [INFO] : shutDownStrings :: []
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.Jdbc20DBAdapter] [INFO] : Loading the function patterns from the file :: [.\conf\Persistence\postgres_functionpatterns.txt]
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.Jdbc20DBAdapter] [WARNING] : Identifier [pgsql_identifiers.txt] file not exist for this database
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.Jdbc20DBAdapter] [INFO] : isDBMigration running :: false
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.Jdbc20DBAdapter] [INFO] : isDBMigration dest DB :: false
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.postgres.PostgresSQLGenerator] [INFO] : Encryption algorithm used :: [aes256]
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.postgres.PostgresSQLGenerator] [INFO] : Encryption s2k-mode used :: [1]
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : db.home ::: L:\ManageEngine\ServiceDesk\bin\\..\pgsql
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : dataDirectory :: L:\ManageEngine\ServiceDesk\pgsql\data
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : DataSourcePlugIn is initialized successfully
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.AbstractRestoreHandler] [INFO] : Restore process fully completed.
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Template replaced url :: jdbc:postgresql://localhost:65432/servicedesk?charSet=UTF-8
Jul 8, 2021 6:37:07 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Reading .\conf\database_params.conf
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe isExists :: true
Jul 8, 2021 6:37:07 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Jul 8, 2021 6:37:09 PM [SYSOUT] [INFO] : localhost:65432 - no response
Jul 8, 2021 6:37:09 PM [SYSOUT] [INFO] :
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 2
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Checking for IPV6 support
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Resolved address of host [localhost] is [localhost/127.0.0.1]
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Going to start DB server using pg_ctl utility.
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\pgsql\bin\pg_ctl.exe, -w, -D, L:\ManageEngine\ServiceDesk\pgsql\data, -o, "-p65432", start]
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : is DB registered as a service ::: false
Jul 8, 2021 6:37:09 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Jul 8, 2021 6:37:10 PM [SYSOUT] [INFO] : localhost:65432 - accepting connections
Jul 8, 2021 6:37:10 PM [SYSOUT] [INFO] :
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 0
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Validating data_directory path with running server.
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : hostAddress of localhost is 127.0.0.1
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed :::: [L:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, SHOW data_directory, -d, postgres, -w]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, SHOW data_directory, -d, postgres, -w]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : dataDirectory path from server :: L:/ManageEngine/ServiceDesk/pgsql/data
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : isServerStarted :: going to return :: true
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Checking is DB server ready to accept connection...
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : hostAddress of localhost is 127.0.0.1
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed :::: [L:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, SELECT 1, -d, postgres, -w]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, SELECT 1, -d, postgres, -w]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Database server responsing...
Database server is now READY to accept connections!!!
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.PostgresDBAdapter] [INFO] : isDBReadyToAcceptConnection returns ::: true
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.PostgresDBAdapter] [INFO] : Database server sucessfully started.
Jul 8, 2021 6:37:10 PM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Template replaced url :: jdbc:postgresql://localhost:65432/servicedesk?charSet=UTF-8
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : hostAddress of localhost is 127.0.0.1
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed :::: [L:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, CREATE DATABASE \"servicedesk\", -d, postgres, -w]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\pgsql\bin\psql, -U, postgres, -p, 65432, -h, 127.0.0.1, -c, CREATE DATABASE \"servicedesk\", -d, postgres, -w]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : ErrorStream ::: ERROR: database "servicedesk" already exists
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.PostgresDBAdapter] [INFO] : createDB returns ::: true
Jul 8, 2021 6:37:10 PM [com.adventnet.persistence.PersistenceInitializer] [SEVERE] : Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)))org.jboss.util.NestedSQLException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)))
at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:106)
at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:893)
at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:822)
at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:467)
at com.adventnet.persistence.UpdateManagerUtil.initializeDB(UpdateManagerUtil.java:651)
at com.adventnet.servicedesk.updatemgr.util.SDPreValidation.install(SDPreValidation.java:55)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(Unzipper.java:319)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationClasses(Unzipper.java:138)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:273)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Unknown Source)
Caused by: org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver))
at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:168)
at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.createConnectionEventListener(InternalManagedConnectionPool.java:508)
at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.getConnection(InternalManagedConnectionPool.java:207)
at org.jboss.resource.connectionmanager.JBossManagedConnectionPool$BasePool.getConnection(JBossManagedConnectionPool.java:534)
at org.jboss.resource.connectionmanager.BaseConnectionManager2.getManagedConnection(BaseConnectionManager2.java:444)
at org.jboss.resource.connectionmanager.TxConnectionManager.getManagedConnection(TxConnectionManager.java:298)
at org.jboss.resource.connectionmanager.BaseConnectionManager2.allocateConnection(BaseConnectionManager2.java:496)
at com.adventnet.ds.DefaultDataSourcePlugIn$ConnectionManagerProxy.allocateConnection(DefaultDataSourcePlugIn.java:202)
at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:102)
... 14 more
Caused by: org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)
at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.getDriver(LocalManagedConnectionFactory.java:291)
at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:157)
... 22 more
Caused by: java.lang.ClassNotFoundException: org.postgresql.Driver
at java.net.URLClassLoader$1.run(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.getDriver(LocalManagedConnectionFactory.java:273)
... 23 more
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe isExists :: true
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Stopping PgSQL Server ...
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Jul 8, 2021 6:37:10 PM [SYSOUT] [INFO] : localhost:65432 - accepting connections
Jul 8, 2021 6:37:10 PM [SYSOUT] [INFO] :
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 0
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Going to stop DB server using pg_ctl utility.
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\pgsql\bin\pg_ctl.exe, -w, -D, L:\ManageEngine\ServiceDesk\pgsql\data, -o, "-p65432", stop, -s, -m, fast]
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Jul 8, 2021 6:37:10 PM [SYSOUT] [INFO] : localhost:65432 - rejecting connections
Jul 8, 2021 6:37:10 PM [SYSOUT] [INFO] :
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 1
Jul 8, 2021 6:37:10 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : isServerRunning :: false
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : waiting for server to start.....processed file: wal_archive
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : Successfully processed 1 files; Failed processing 0 files
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000001
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000002
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000003
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000004
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000005
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000006
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000007
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000008
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000009
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000010
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000011
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000012
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000013
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000014
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000015
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000016
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000017
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000018
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000019
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000020
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000021
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000022
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000023
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000024
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000025
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000026
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000027
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000028
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000029
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000030
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000031
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000032
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000033
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000034
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000035
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000036
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000037
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000038
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000039
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000040
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000041
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000042
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000043
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000044
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : Successfully processed 69 files; Failed processing 0 files
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000001
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000002
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000003
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000004
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000005
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000006
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000007
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000008
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000009
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000000F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000010
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000011
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000012
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000013
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000014
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000015
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000016
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000017
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000018
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000019
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000001F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000020
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000021
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000022
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000023
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000024
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000025
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000026
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000027
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000028
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000029
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000002F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000030
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000031
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000032
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000033
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000034
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000035
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000036
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000037
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000038
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000039
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003A
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003B
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003C
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003D
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003E
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\00000001000000000000003F
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000040
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000041
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000042
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000043
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : processed file: wal_archive\000000010000000000000044
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : Successfully processed 69 files; Failed processing 0 files
Jul 8, 2021 6:37:11 PM [pglog] [INFO] : 1 file(s) copied.
Jul 8, 2021 6:37:11 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Jul 8, 2021 6:37:14 PM [pglog] [INFO] : stopped waiting
Jul 8, 2021 6:37:14 PM [SYSOUT] [INFO] : localhost:65432 - no response
Jul 8, 2021 6:37:14 PM [SYSOUT] [INFO] :
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 2
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : isServerStopped :: going to return :: true
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : is DB registered as a service ::: false
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : isServerStopped method returning status ::: true
Jul 8, 2021 6:37:14 PM [com.adventnet.persistence.PersistenceInitializer] [SEVERE] : Problem while starting Database due to:Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)))
Jul 8, 2021 6:37:14 PM [com.adventnet.servicedesk.updatemgr.util.SDPreValidation] [SEVERE] : Exception has occured when installing a patch {0}java.lang.RuntimeException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (org.jboss.resource.JBossResourceException: Failed to register driver for: org.postgresql.Driver; - nested throwable: (java.lang.ClassNotFoundException: org.postgresql.Driver)))
at com.adventnet.persistence.PersistenceInitializer.printErrorMsgAndHalt(PersistenceInitializer.java:1013)
at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:924)
at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:822)
at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:467)
at com.adventnet.persistence.UpdateManagerUtil.initializeDB(UpdateManagerUtil.java:651)
at com.adventnet.servicedesk.updatemgr.util.SDPreValidation.install(SDPreValidation.java:55)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(Unzipper.java:319)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationClasses(Unzipper.java:138)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:273)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Unknown Source)
Jul 8, 2021 6:37:14 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : stopscript property is set as true to forcefully stop the DB.
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe isExists :: true
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Stopping PgSQL Server ...
Jul 8, 2021 6:37:14 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [L:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Jul 8, 2021 6:37:16 PM [SYSOUT] [INFO] : localhost:65432 - no response
Jul 8, 2021 6:37:16 PM [SYSOUT] [INFO] :
Jul 8, 2021 6:37:16 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 2
Jul 8, 2021 6:37:16 PM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Database server not running.
Jul 8, 2021 6:37:16 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : StopDBServer :: Waiting for 1 second...
Jul 8, 2021 6:37:18 PM [com.adventnet.persistence.UpdateManagerUtil] [INFO] : isDBServerStopped returns :: true
Jul 8, 2021 6:37:19 PM [com.adventnet.tools.update.installer.RevertPatch] [INFO] : Uninstalling post invocation classes
Jul 8, 2021 6:37:19 PM [com.adventnet.tools.update.installer.RevertPatch] [INFO] : No post invocation class files are present for uninstalling.
Jul 8, 2021 6:37:19 PM [com.adventnet.tools.update.installer.RevertPatch] [INFO] : Uninstalling pre invocation classes
Jul 8, 2021 6:37:19 PM [com.adventnet.tools.update.installer.RevertPatch] [INFO] : Executing class:class com.adventnet.servicedesk.updatemgr.util.SDPreValidation
Jul 8, 2021 6:37:19 PM [com.adventnet.tools.update.installer.RevertPatch] [INFO] : Executing class:class com.adventnet.persistence.UMPreInvoke
Jul 8, 2021 6:37:19 PM [com.adventnet.tools.update.installer.RevertPatch] [INFO] : Executing class:class com.adventnet.servicedesk.updatemgr.util.SDPreFileRemoval
please assist.