[ SOLVED ] Upgrade Fail from 9336 to 9400

[ SOLVED ] Upgrade Fail from 9336 to 9400

Hi

while trying to update I get this error message:

Oct 18, 2019 11:27:15 AM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : bin\roboiq.exe
Oct 18, 2019 11:27:15 AM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : bin\wrapper.exe
Oct 18, 2019 11:27:15 AM  [com.adventnet.tools.update.installer.Unzipper]  [SEVERE] : ERR:Exception while writing file.java.io.FileNotFoundException: c:\ManageEngine\ServiceDesk\bin\wrapper.exe (The process cannot access the file because it is being used by another process)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:221)
at java.io.FileOutputStream.<init>(FileOutputStream.java:110)
at com.adventnet.tools.update.installer.Unzipper.writeFile(Unzipper.java:1482)
at com.adventnet.tools.update.installer.Unzipper.startUnzipping(Unzipper.java:880)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:285)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Thread.java:745)

Oct 18, 2019 11:27:15 AM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Error while updating the file bin/wrapper.exe
Oct 18, 2019 11:27:15 AM  [com.adventnet.tools.update.installer.Unzipper]  [INFO] : Error while updating files start to revert from the error point

So, the error is
The process cannot access the file because it is being used by another process. it talks about wrapper.exe  I check everything but couldn't find the fix. Can anyone help me ?


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