Hi all,

While upgrading ServiceDesk Plus  build 14850 on a PostgreSQL database, I encountered the following error:

"Request UDF Migration cannot be proceeded in this setup. Kindly contact support for further assistance."

The upgrade process stops at this point and does not continue.

Environment Details:

• SDP Build: 14850

• Database: PostgreSQL

• OS: Win 2022
  

Has anyone faced this issue before during an upgrade?
Are there any known workarounds, or is contacting support the only path forward?

Any guidance would be appreciated.
Thanks in advance.