Hello,

I've been stuck on version 9.2 for many months now, as I've only had time to troubleshooted a handful of times, so today I finally gave up searching and I'm hoping someone can help.

Originally I thought the problem was related to our database and this patch, but since it was always failing during the Backup process, I tried running a manual Backup, and that failed too! In fact, all of the monthly Backups had been failing and I had no idea until I checked today and found the monthly folders inside the Backup folder empty!

So I found 2 separate support articles suggesting that I run the Backup "trimmed", and to also make sure I could create a random text file inside the "fileattachments" folder, both tricks did not help.

Reading through the steps in the Command window and comparing it to the Output text I've attached below, I see it unable to access a "WorkOrder" table, so does anyone know how to fix this?

Thanks in advance for checking.

Starting....
Active DB Server = postgres
Database connectionProp : null
Database started
*************************************************************
Number of tables found : 1371
-------------------------------------------------------------
Build number           : 9200
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backup_info.xml        : true
-------------------------------------------------------------
Ignored Table List
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AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************



Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
========================================ERROR = *ERROR: relation "arc_workordertoresource" does not exist
  Position: 30* Query = SELECT max(WORKORDERID) FROM Arc_WorkOrderToResource


stopping DB Server >>>>> false