Updating requesters via .csv file

Updating requesters via .csv file

We want to update our user's location field in ServiceDesk to align with what is in AD.  We do not want ServiceDesk to break the different locations into seperate sites.  I did an extract of the AD information to a CSV file, but when I go to import it, it wants me to point the login id and password fields to a column.  We use AD for authentication so I don't want to overwrite that info.  Any suggestions on how I can do this?  Ideally, I would love to make ServiceDesk sync to the AD office field without having it create the seperate sites.


Thanks,

Dave

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