We are currently on 9224 and trying to get to the latest. But it is failing to go to the next patch. This is part of the updatemgrlog.txt
Dec 19, 2019 8:14:28 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : db.home ::: C:\ManageEngine\ServiceDesk\bin\\..\pgsql
Dec 19, 2019 8:14:28 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : dataDirectory :: C:\ManageEngine\ServiceDesk\pgsql\data
Dec 19, 2019 8:14:28 AM [com.adventnet.persistence.PersistenceInitializer] [INFO] : DataSourcePlugIn is initialized successfully
Dec 19, 2019 8:14:28 AM [com.adventnet.db.adapter.AbstractRestoreHandler] [INFO] : Restore process fully completed.
Dec 19, 2019 8:14:28 AM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Template replaced url :: jdbc:postgresql://localhost:65432/servicedesk
Dec 19, 2019 8:14:28 AM [com.adventnet.persistence.PersistenceInitializer] [INFO] : Reading .\conf\database_params.conf
Dec 19, 2019 8:14:28 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : C:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe isExists :: true
Dec 19, 2019 8:14:28 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Dec 19, 2019 8:14:30 AM [SYSOUT] [INFO] : localhost:65432 - no response
Dec 19, 2019 8:14:30 AM [SYSOUT] [INFO] :
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 2
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Checking for IPV6 support
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Resolved address of host [localhost] is [localhost/127.0.0.1]
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Going to start DB server using pg_ctl utility.
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\pgsql\bin\pg_ctl.exe, -D, C:\ManageEngine\ServiceDesk\pgsql\data, -o, "-p65432", start]
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : is DB registered as a service ::: false
Dec 19, 2019 8:14:30 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Dec 19, 2019 8:14:30 AM [pglog] [INFO] : server starting
Dec 19, 2019 8:14:30 AM [pglog] [INFO] : PANIC: could not open control file "global/pg_control": Permission denied
Dec 19, 2019 8:14:32 AM [SYSOUT] [INFO] : localhost:65432 - no response
Dec 19, 2019 8:14:32 AM [SYSOUT] [INFO] :
Dec 19, 2019 8:14:32 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : pg_isready returning status :: 2
Dec 19, 2019 8:14:32 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : isServerRunning :: false
Dec 19, 2019 8:14:33 AM [com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer] [INFO] : Command to be executed [C:\ManageEngine\ServiceDesk\bin\..\pgsql\bin\pg_isready.exe, --host, localhost, --port, 65432, --username, postgres]
Dec 19, 2019 8:14:35 AM [SYSOUT] [INFO] : localhost:65432 - no response
Dec 19, 2019 8:14:35 AM [SYSOUT] [INFO] :
Any help would be appreciated.