Updating a drop down field from an OutLook Macro
I am using a macro in outlook to scrape information from emails, and then post this data in a service ticket on Support Center. I have been able to transfer all data successfully so far except for the support rep. On Support Center the Support Rep field is selected from a drop down menu with particular options, I'm wondering if there is a particular way that drop down field entries need to be made using the macro.
Topic Participants
Lexa Hall
SupportCenter Support
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