Updating 7022 to 7.5
I have successfully updated my test system to the latest hotfix, however when I am going through the process for my live system (7022>7.5, SQL Server), the install stops and uninstalls.
The error in the log shows up as:
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Thu Jan 01 00:00:00 NZDT 2009 hdDate01 Jan 2009
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Fri Jan 02 00:00:00 NZDT 2009 hdDate02 Jan 2009
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Thu Dec 25 00:00:00 NZDT 2008 hdDate25 Dec 2008
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Fri Dec 26 00:00:00 NZDT 2008 hdDate26 Dec 2008
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Mon Oct 27 00:00:00 NZDT 2008 hdDate27 Oct 2008
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYFRIDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYMONDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=false WEEKDAYSATURDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=false WEEKDAYSUNDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYTHURSDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYTUESDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYWEDNESDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : endTime==117:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : startTime==108:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : startTime==08:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : endTime==17:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : inside deleteUnwantedAllowedValues........
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Problem during installation of patch com.adventnet.persistence.DataAccessException: Exception occured while executing SQL to delete rows
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Stopping DB
9/01/2009 11:04:04 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [SEVERE] : Inside SDPostProcessor.
Could someone please give me some help on getting past this? Thanks :)
The error in the log shows up as:
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Thu Jan 01 00:00:00 NZDT 2009 hdDate01 Jan 2009
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Fri Jan 02 00:00:00 NZDT 2009 hdDate02 Jan 2009
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Thu Dec 25 00:00:00 NZDT 2008 hdDate25 Dec 2008
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Fri Dec 26 00:00:00 NZDT 2008 hdDate26 Dec 2008
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : testing....=Mon Oct 27 00:00:00 NZDT 2008 hdDate27 Oct 2008
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYFRIDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYMONDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=false WEEKDAYSATURDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=false WEEKDAYSUNDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYTHURSDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYTUESDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : isWorking....=true WEEKDAYWEDNESDAY
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : endTime==117:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : startTime==108:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : startTime==08:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : endTime==17:00:00
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : inside deleteUnwantedAllowedValues........
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Problem during installation of patch com.adventnet.persistence.DataAccessException: Exception occured while executing SQL to delete rows
9/01/2009 11:03:44 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Stopping DB
9/01/2009 11:04:04 [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [SEVERE] : Inside SDPostProcessor.
Could someone please give me some help on getting past this? Thanks :)