UpdateManager shows incorrect patch versions
All,
With the help the ManageEngine support, we got SD+ reinstalled last week and back to version 7.0.21 (with a restore of a full backup) prior to our attempt to upgrade to the latest version. Though a fresh clean install of the app was performed, the UpdateManager still lists updates that were attempted to install, namely 7.0.22. Note that the full backup that was restored was performed before 7.0.22 was installed. How can we clear this so that we can try updating again? Surely, the updatemanager must get its info from some kind of location that is not stored in the database since the restored backup was pre-7.0.22.
Ideas anyone?
Thierry
With the help the ManageEngine support, we got SD+ reinstalled last week and back to version 7.0.21 (with a restore of a full backup) prior to our attempt to upgrade to the latest version. Though a fresh clean install of the app was performed, the UpdateManager still lists updates that were attempted to install, namely 7.0.22. Note that the full backup that was restored was performed before 7.0.22 was installed. How can we clear this so that we can try updating again? Surely, the updatemanager must get its info from some kind of location that is not stored in the database since the restored backup was pre-7.0.22.
Ideas anyone?
Thierry