Update to Version 7.0 ( Build Version 7004 )
Version 7004 has been released.
Issues addressed in this release :
* Data is not stored properly in local language (other than english) is fixed.
* Request approver unable to view file attachments while approving request is fixed
Download this update from : http://archives.adventnet.com/service-desk/7004/AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_4_0.ppm
Instructions to apply this update :
1. Shut down ServiceDesk Plus Server.
2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <ServiceDesk_Plus_Home>/bin folder. This opens the Update Manager tool.
3. Click "Browse" to select the Service Pack file (AdventNet_ManageEngine_ServiceDesk_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
4. Follow the on-screen instructions to apply the Service Pack / Hotfix.
5. Once the upgrade is complete, start ServiceDesk Plus Server.
Feel free to contact 'support @ servicedeskplus . com' for further support.
Rgds
Karthik
Issues addressed in this release :
* Data is not stored properly in local language (other than english) is fixed.
* Request approver unable to view file attachments while approving request is fixed
Download this update from : http://archives.adventnet.com/service-desk/7004/AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_4_0.ppm
Instructions to apply this update :
1. Shut down ServiceDesk Plus Server.
2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <ServiceDesk_Plus_Home>/bin folder. This opens the Update Manager tool.
3. Click "Browse" to select the Service Pack file (AdventNet_ManageEngine_ServiceDesk_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
4. Follow the on-screen instructions to apply the Service Pack / Hotfix.
5. Once the upgrade is complete, start ServiceDesk Plus Server.
Feel free to contact 'support @ servicedeskplus . com' for further support.
Rgds
Karthik