Hi,

Is it possible to add a question answer to the subject line of a call?

For example our new starter process generates a large number of tickets per week. All of the tickets have the subject line as 'New Starter Request'

Would it be possible to add a variable to the subject line from a question i.e 'New Starter Request: <Starter Name>' so that it shows in the subject field in the requests views without having to open each ticket or edit it manually?

Thanks