Update RoadMap

Update RoadMap

Hi,

Can you update roadmap by link https://www.manageengine.com/products/service-desk-msp/help/adminguide/msp-roadmap.html ?

Are you planning in future releases the following features?

1. Request Form Customizer:
- Ability to define section, label text for section, and fields inside a section. Selecting the section includes the fields under the section as well.
- To set default height of description field and other rich text additional fields.
- Ability to include help card for filling the form. Provide instructions for requesters to fill out of the form correctly.
- Full customization of request form layout/canvas.
- Mark fields that are already used in any field and form rule.
- To support different type of additional fields like radio button, check box, and rich text field.

2. Request custom triggers enhancements: Execute custom triggers when a new reply is received and each time a request is created, edited, created and edited, approved, rejected, and approved or rejected.

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