Update Release Frustration
Dear Adventnet,
I'm sure that this has been mentioned before and think that I speak for many people who have version 6 and are wanting to upgrade to version 7 however there is still no upgrade path. Not even a beta.
How can you release a new version on the 9th August and we are now at the 18th September and still nothing but "It will be here soon".
We are loyal and paying customers why is this taking so long for this upgrade to happen?
I understand that the new version may have had some bugs and these needed to be ironed out however if you dont look after your customers the simple fact is that they will move to a company that does.
Brett
I'm sure that this has been mentioned before and think that I speak for many people who have version 6 and are wanting to upgrade to version 7 however there is still no upgrade path. Not even a beta.
How can you release a new version on the 9th August and we are now at the 18th September and still nothing but "It will be here soon".
We are loyal and paying customers why is this taking so long for this upgrade to happen?
I understand that the new version may have had some bugs and these needed to be ironed out however if you dont look after your customers the simple fact is that they will move to a company that does.
Brett
Topic Participants
brett.wilson
ServiceDesk Plus
mranson
opmanager_support