Update failure

Update failure

Hello,

I am facing upgrade failure while updating from ver.13000 to 14000.
Console shows following message:"ServerStatus indicates server is migration failed setup...please contact support", so could you tell me the way to fix?

Below URL is reference. 
https://www.manageengine.com/products/service-desk/troubleshooting/servicedesk-plus-upgrade-issues.html?filepath=Zip+and+attach+c%3A%5CManageEngine%5CServiceDesk%5Clogs%5CupgradeManagerLog.zip&prebuildno=13000&curbuildno=14003