Upcoming update : Release and Problem enhancements

Upcoming update : Release and Problem enhancements

Dear Users,

We are planning for the next upcoming update with enhancements in Release and Problem modules. Below is the brief details on the same :

Import Releases, Release Tasks, and Release Conversations

You can now import Releases, Release Tasks, Release Conversations, and Attachments for releases and release tasks under Setup >> Data Administration >> Import Data. The supported file formats are .csv, .xls, and .xlsx.

Additional Fields

Additional field types such as Decimal, Currency, Percent, Check Box, Radio Button, Decision Box, and Auto Number are now available for Releases and Problems.

The maximum number of additional fields for Releases and Problems is increased to 150 each.

We shall keep this post updated once the enhancements are updated in live.

Please keep your feedback and/or queries posted.

Thanks & Regards,
Saravana Balaji
ServiceDesk Plus Cloud