Upcoming ServiceDesk Plus Cloud - Self Scan Script - OpenSSL version & Algorithms Upgrade

Upcoming ServiceDesk Plus Cloud - Self Scan Script - OpenSSL version & Algorithms Upgrade

Dear users,

We are elated to announce the upcoming OpenSSL version & Algorithms Upgrade . Below is a brief run-through of the same:

ServiceDesk Plus Cloud - Self Scan Script - OpenSSL version & Algorithms Upgrade
We have upgraded the OpenSSL version and default algorithms used by the self scan script.

 

Older version

Upgraded version

OpenSSL

0.9.8m

3.0.8

Algorithm

AES-128 with MD5 checksum

AES-256 with SHA-256

 

If you are using self scan script to send data to probe, it is recommended you use the latest SelfScan.exe file (or scan_script.sh). An in-product alert will be sent to customers using the old version of the script to send data.

To upgrade self scan script, download the latest script from Setup > Probes & Discovery > Settings > Scan Script.

  • Windows: Copy the latest SelfScan.exe and use it in the already configured GPO or Task scheduler

  • Linux / Mac / AIX machines: Use the latest scan_script.sh in the target machines self scan is configured.

Note:

  • Customers using SelfScan file with apiKey to send scanned data to Cloud need not upgrade the self scan script.

  • The older version of Self Scan will be supported only for the next 30 days. To ensure you are using the latest version of SelfScan.exe,

    • Right click on SelfScan.exe file.

    • Go to Properties.

    • Check if the file version is 1.2.0.0.

Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.

Stay tuned for more updates!!!We will update here once these upgrades are unwrapped in live.

‚ÄčPlease share your thoughts/queries/feedback.

Thanks and regards,

Ramyaa

ServiceDesk Plus Cloud


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