Dear Users,

We are ready to unwrap the upcoming enhancements in CSV & Provisioning tool user import. Below are the details,

-  OrgAdmins/SDAdmins can add a secondary email to user accounts via CSV import of users or using provisioning tools. However, the secondary email will not be displayed anywhere in the application and will be used only for login purposes.

- When importing users in bulk via CSV file or provisioning tools, OrgAdmins/SDAdmins can now map technician additional fields.

- OrgAdmins can allow/restrict changes in the primary email of users via CSV import or provisioning tools using the toggle button under ESM Directory > Organization Details > Other Settings.

Thanks & Regards,
Sri