Upcoming release in Reports,Enhancements in Custom Function Usage Stats and Release Roles,Behavior Changes in Release roles

Dear Users,

We are elated to announce the upcoming release in Reports,enhancements in Custom Function Usage Stats and Release Roles,behavior Changes in Release roles.Below is a brief run-through of the same:

New Features

Create Custom Widgets from Reports

You can now convert tabular reports that contain charts into widgets for dashboards.

For new reports, enable the appropriate option while saving the report from the report details page.

For existing reports, use the Access to Dashboard toggle against your preferred report in the reports list view to enable/disable widgets.

Note:

The access to dashboard option can be enabled for a maximum of 100 reports.
Only tabular reports that contain charts are supported.
Up to 4 report widgets can be added to each dashboard.

To learn more, click here.

Enhancements

Custom Function Usage Stats

Technicians with access to custom functions can track the execution usage per month and webhook calls per day that are made via Custom Functions. A colored progress bar is used to indicate the quota of executions and webhook calls remaining.

Release Roles Enhancements

In the New Release Role form, a new attribute Field Key is introduced to provide a unique identification for the release role. This field can be configured only when creating the release role.

In the release list view page, you can now filter releases based on release roles.

You can configure custom actions such as Field Update/Custom Trigger to modify the Release Roles in a release request.

When configuring a release workflow, you can add release roles as criteria under conditions.

In release history, you can now search based on release roles.

Behavior Change

In release roles, the attribute User Type can be configured only when creating the role.

Stay tuned for more updates!!! We will update once these features and enhancements are unwrapped in live.

Please share your thoughts/queries/feedback.

Thanks and regards,

Ramyaa

ServiceDesk Plus Cloud