Dear users,

We are elated to announce the upcoming feature Zia Blended Conversations. Below is a brief run-through of the same:

Build interactive user conversations using Zia Blended Conversations. Administrators can design responses to common user queries and automate frequent processes using a low-code flow builder. Blended Conversations are embedded into Zia Chatbot to enhance self-service capabilities.

 

Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.

Stay tuned for more updates!!! We will update once these features and enhancements are unwrapped in live.

Please share your thoughts/queries/feedback.

Thanks and regards,

Ramyaa

ServiceDesk Plus Cloud