We are elated to announce the upcoming enhancements in custom domains , Zia .Below is a brief run-through of the same:
Multiple Custom Domains
You can now create multiple custom domains and associate them with specific help desk instances.
Adding a Custom URL
To create a new customized domain URL for accessing ServiceDesk Plus Cloud,
1. Go to ESM Directory > Organisation URLs > New Custom URL.
2. Enter a sub domain name and select the verified domain from the drop-down.
3. Click Verify & Save.
Associating URLs to Instances
Once you have added and verified the custom urls, you can associate them with instances.
To associate a custom url with an instance,
While creating a new instance, select and associate a URL in the Custom URL field.
To change the custom URL,
Choose an instance and click Edit Instance.
Click Update. Now, the selected custom url can be used to access this particular instance.
Note: You can also associate a custom url with multiple instances.
Spanish Support for Zia
Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.
Stay tuned for more updates!!! We will update here once these upgrades are unwrapped in live
Please share your thoughts/queries/feedback.
Thanks and regards,
ServiceDesk Plus Cloud