Dear Users,

We are elated to announce the upcoming enhancements in CMDB , Custom Modules , Releases, Workflows ,Approval actions, Changes , Purchases and  support for Zoho Puvi Font  .Below is a brief run-through of the same: 

Enhancements

•      Timers for Releases  
  
•       Multi-Lookup Fields in CMDB and Custom Modules  
  
•       Approvals in custom actions  

Approval Level Enhancements 

• Users with stage edit permission in Changes and Releases can now add approval levels directly from the Approvals tab in any stage.
  
• Add approvers for pending approval levels.
  
• Limitations: Approvers are now limited to 50.  
• Approval completed time is now captured in the approval level for requests, changes, and releases.
  

Zoho Puvi Font  

• For new users, Zoho Puvi font will be applied to application UI by default.
  
• For existing users, their personalized font will be retained unless SDAdmin manually changes the font.
  

Integrations

Change/Release Workflow Enhancements

• Get a quick glimpse of the workflow execution details whenever you visit a change/release details page. 
  
• User interface of the workflow editor and workflow execution view are now improved for better user experience.
  
• A new node highlighter is added in the workflow execution view to indicate the current node being executed.
  

 Release Enhancements

Workflow Editor Enhancements

Purchase Enhancements

• Add unique GL Code and Cost Center for all items in a purchase order. To do this, enable the Item Level Cost Center/Item Level GL Code option while configuring templates or creating purchase orders.

• Create new purchase templates and use them for creating purchase orders.

• Restrict vendors from viewing general information. To do this, click the field properties icon in a purchase template and select Do not show to vendors.

• Notify the PO requester when an action is taken on the purchase order. 

• You can now import or export PO attachments.

• The Sites field is now supported in import and export of purchase orders.

• Email replies to a purchase order are now appended as conversations on the purchase order details page.

• Additional field types such as currency, percentage, decimal, auto number, and decision box are now supported for the Purchases module.

Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.

Stay tuned for more updates!!! We will update here once these upgrades are unwrapped in live

Please share your thoughts/queries/feedback.

For more information , kindly refer to https://www.manageengine.com/products/service-desk/cloud/pre-release-notes.html

Thanks and regards,

Ramyaa Raj

ServiceDesk Plus Cloud