Upcoming enhancements in CMDB , Custom Modules , Releases, Workflows ,Approval actions, Changes , Purchases and support for Zoho Puvi Font

Upcoming enhancements in CMDB , Custom Modules , Releases, Workflows ,Approval actions, Changes , Purchases and support for Zoho Puvi Font

Dear Users,

 

We are elated to announce the upcoming enhancements in CMDB , Custom Modules , Releases, Workflows ,Approval actions, Changes , Purchases and  support for Zoho Puvi Font  .Below is a brief run-through of the same: 

 

Enhancements

Setup  
  •      Timers for Releases  
  •       Multi-Lookup Fields in CMDB and Custom Modules  
  •       Approvals in custom actions  

Approval Level Enhancements 

  • Users with stage edit permission in Changes and Releases can now add approval levels directly from the Approvals tab in any stage.
  • Add approvers for pending approval levels.
  • Limitations: Approvers are now limited to 50.  
  • Approval completed time is now captured in the approval level for requests, changes, and releases.

Zoho Puvi Font  

Zoho Puvi is now supported in layout personalization settings and theme settings in ServiceDesk Plus Cloud.
  • For new users, Zoho Puvi font will be applied to application UI by default.
  • For existing users, their personalized font will be retained unless SDAdmin manually changes the font.

Integrations

Sync Asset Additional Fields in Zoho Analytics/ManageEngine Analytics Plus Integration

 

Change/Release Workflow Enhancements

  • Get a quick glimpse of the workflow execution details whenever you visit a change/release details page. 
  • User interface of the workflow editor and workflow execution view are now improved for better user experience.
  • A new node highlighter is added in the workflow execution view to indicate the current node being executed.

 Release Enhancements

View the execution status of a workflow from the release list view or details view by hovering over the Workflow icon  and clicking Show Details.

 

Workflow Editor Enhancements

On the release workflow execution page, you can view stage details of a node by hovering over a node and clicking 

 

Purchase Enhancements

  • Add unique GL Code and Cost Center for all items in a purchase order. To do this, enable the Item Level Cost Center/Item Level GL Code option while configuring templates or creating purchase orders.

  • Create new purchase templates and use them for creating purchase orders.

  • Restrict vendors from viewing general information. To do this, click the field properties icon in a purchase template and select Do not show to vendors.

  • Notify the PO requester when an action is taken on the purchase order. 

  • You can now import or export PO attachments.

  • The Sites field is now supported in import and export of purchase orders.

  • Email replies to a purchase order are now appended as conversations on the purchase order details page.

  • Additional field types such as currency, percentage, decimal, auto number, and decision box are now supported for the Purchases module.

Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.

Stay tuned for more updates!!! We will update here once these upgrades are unwrapped in live

Please share your thoughts/queries/feedback.

For more information , kindly refer to https://www.manageengine.com/products/service-desk/cloud/pre-release-notes.html

Thanks and regards,

Ramyaa Raj

ServiceDesk Plus Cloud


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