Dear Users,

We are elated to announce the upcoming enhancement in consumables,Release,Problem, and Space Management Below is a brief run-through of the same:

Enhancements  

Replenishment and minor enhancements for Consumable  

1. Site filter

2. Consumable replenishment

3. Allocation notification for consumables

4. New custom reports module added

5. Import and export for consumables

6. My Consumables widget in requester home page

7. Consumables tab under User associations

Release & Problem module Integration in ManageEngine Analytics Plus/Zoho Analytics  

• ServiceDesk Plus Cloud data in Problems and Releases modules can be imported and analyzed from ManageEngine Analytics Plus/Zoho Analytics.

• In Progress Change Downtime Details default report is added for Changes module.

Recommended: Going forward, Change Downtime table will no longer available in ManageEngine Analytics Plus/Zoho Analytics. Customers are advised to manually recreate custom reports based on Change Downtime table using Downtime Details and Downtime Mapping tables.

Milestone Trash  

• Generate Tabular and Matrix reports for the Spaces module.

• Asset reports now support the Space field.

• Import and export of assets now support the Space field.

• For Spaces import, parent fields such as Site, Campus and Structure are made mandatory.

• The default Space Area Unit will be set if the space area unit is not specified while adding spaces via API or importing them.

Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.

Stay tuned for more updates!!! We will update here once these upgrades are unwrapped in live

Please share your thoughts/queries/feedback.

Thanks and regards,

Ramyaa

ServiceDesk Plus Cloud