Hi,

I tried today to set up a custom filter to show calls that 1) are not closed or closed no fault found, and 2) were for one company only. When I ran the filter, no records came back. When I investigated why, I found that additional lines for the filter had been added, and additional entries against the filters ie another 'closed' had been added in request status when I'd only put closed or no fault found. Then when I clicked on the created time it gave me a weird calendar. See attached for what came up.
Thanks.