Unmanaged devices sending notification msg and other errors.

Unmanaged devices sending notification msg and other errors.

Hi

I've been using OpManager for quite some time now.
But now I'm really thinking of changing to something else.

This program just does what it likes.
For instance:

1) I have set a Cisco switch to unmanaged, as we are doing tests that can cause quite some error messages. This worked fine for a week or two. All of a sudden, I'm receiving error messages from this switch. When I go to the switches map, the switch isn't there. Instead one of my Citrix servers appears ?!?!?
OK, set the switch to managed, then back to unmanaged. Error messages gone, switch appears in the switch map, Citrix server gone. OK. But only for a couple of hours. Then same thing again, just a different Citrix server.

2) Changing the IP of any device seems to be completely useless. The device still uses the old IP. Needs to be deleted and re-entered. Great! All settings need to be entered again. Probably I need to go to the database tables and change the IP in all the tables manually??

3) Deleting a device is a lottery. Sometimes it works, other time it doesn't. I really love the message: "Your delete request is being processed.Please check after sometime." How long is "sometime"? Five minutes? An hour? A week? When I try to add the device again I receive an error message saying the device already exists. But of course, it is not visible.

4) I've never seen a program as slow as this. Every single operation takes ages (30 sec - 3 min).
My MS SQL server holding the DB goes to 70-100 % CPU over quite some time with every operation. This is a pretty good server, connected to a gig port ....

5) Monitors work or they don't. Same server type, same software: on one it works, on the other it doesn't.

6) A really interesting "feature": every now and again OpManager just refuses to monitor devices. The server itself running fine and healthy. No warning, nothing. Just stops monitoring devices. Probably I need a monitoring device to monitor OpManager?

An some other little goodies.

- What is the recommended hardware for OpManager to monitor approx. 200 devices?
- What is the recommended database setup for good performance? MS SQL seems to be badly supported.

Regards
Rainer

------------------------------------------------------------------------
OpManager installation:
Proliant DL 380 G3, Xeon 2.4 GHz, 4 GB RAM
Windows 2003, 5.2.3790 Service Pack 2 Build 3790
OpManager build no: 7205
License type: premium
Monitored devices: 199



































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