Unknown printer
Whenever I scan some Xerox printers, SDP returns the product as "Unknown Printer", however, the SNMP scan does pick up the sysDescription as:
| sysDescription | : | Xerox WorkCentre 7220 v1; SS 072.030.004.09101, NC 072.034.09100, UI 072.034.09100, ME 018.001.000, CC 072.034.09101, DF 012.003.000, FI 015.002.000, FA 003.011.009, CCOS 072.004.09100, NCOS 072.004.09100, SC 010.088.000, SU 030.116.00294 |
If I manually change the product from Unknown Printer to Xerox WorkCentre 7220, the next scan puts it back as Unknown.
Is there a fix for this?
Topic Participants
Ashburn Findlay
ServiceDesk Plus
Brian Bickett
ashburn findlay