unknow users in VPN

unknow users in VPN

Hi.

I in my VPN report I have all the users users identified.

 I also can see per user the IP from VPN pool Address that was Assigned  to them.
Although not in VPN Report.

 
For example I have IP 10.1.1.1 Assigned to userA and IP 10.1.1.2 to UserB

But when I see the conversations (traffic) sometimes the traffic coming from 10.1.1.1 does not appea as userA but as user unknow.

Also the same thing for 10.1.1.2, some times apppear as user unknow.


How can I correct this?


ps: All the traffic from internal host ( differnet subnet) are threath as unknow but this is ok, since I am not authenticating firewall users.
























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