Unique content id for images in email messages.

Unique content id for images in email messages.

Hi support,

We have had a recurring problem with images in servicedesk notifications using outlook 2013.

Occasionally an incorrect image is shown in the message.  It appears to be a cached image from a previous message

The problem occurs because...
 - whenever servicedesk sends an email, it uses the same content id names for embedded images (eg. src="cid:Image0").
 - outlook 2013 then displays the wrong image, which is a cached copy for the image with cid:Image0.

A similar problem is discussed here...
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-shows-images-in-emails-that-are-from/2ae6fa7b-2f48-4927-8ed8-f685992a9eab

Unfortunately it is not possible to disable image caching in outlook 2013.  it is possible to disable outlook caching for everything, but that is NOT an option.

My feature request is:  Please investigate the use of unique content id's for images in servicedesk notifications.  (ie. don't call it cid:Image0)

Regards
Allen.

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