Underlying link is wrong - TD
A client of ours mentioned that they couldn't use the link to get back to the portal and see her account.
We renamed our original link http://abc.companyname.co.uk:8080 to a more "memorable": http://servicedesk.companyname.co.uk:8080.
The text in the outgoing email message shows:
http://servicedesk.companyname.co.uk:8080/WorkOrder.dowoMode=viewWO&woID=294
but the actual hyperlink it contains is:
http://abc.companyname.co.uk:8080/http://servicedesk.companyname.co.uk:8080/WorkOrder.do?woMode=viewWO&woID=294
I have looked at the settings in Admin Settings and they look correct.
Has anyone got an idea where the programme is picking the erroneous path from please?
Thanks
We renamed our original link http://abc.companyname.co.uk:8080 to a more "memorable": http://servicedesk.companyname.co.uk:8080.
The text in the outgoing email message shows:
http://servicedesk.companyname.co.uk:8080/WorkOrder.dowoMode=viewWO&woID=294
but the actual hyperlink it contains is:
http://abc.companyname.co.uk:8080/http://servicedesk.companyname.co.uk:8080/WorkOrder.do?woMode=viewWO&woID=294
I have looked at the settings in Admin Settings and they look correct.
Has anyone got an idea where the programme is picking the erroneous path from please?
Thanks
Topic Participants
terryd
ankit
jmasters_me
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