LSB Version: :base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
Distributor ID: CentOS
Description: CentOS release 6.4 (Final)
Release: 6.4
Codename: Final
java -version
java version "1.7.0_40"
Java(TM) SE Runtime Environment (build 1.7.0_40-b43)
Java HotSpot(TM) 64-Bit Server VM (build 24.0-b56, mixed mode)
I installed the 64 bit version of ServiceDesk Plus. I started the app first time using run.sh.
sh run.sh
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JBoss Bootstrap Environment
JBOSS_HOME: /opt/ManageEngine/ServiceDesk
JAVA: ./../jre/bin/java
JAVA_OPTS: -server -Xms128m -Xmx512m -XX:PermSize=64m -XX:MaxPermSize=128m -Dprogram.name=run.sh -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl -Djboss.deploy.localcopy=true -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Ddb.home=./../pgsql -Dserver.dir=/opt/ManageEngine/ServiceDesk -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djava.util.logging.config.file=/opt/ManageEngine/ServiceDesk/server/default/conf/logging.xml -Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner -Dlog.dir=/opt/ManageEngine/ServiceDesk/server/default -Dtier-type=BE -Dtier-id=BE1 -Djava.library.path=/opt/ManageEngine/ServiceDesk/lib/native -Dfile.encoding=UTF-8 -Duser.language=en -Duser.region=US -Djava.awt.headless=true
CLASSPATH: /opt/ManageEngine/ServiceDesk/bin/run.jar:./../jre/lib/tools.jar:/opt/ManageEngine/ServiceDesk/lib/AdventNetLogging.jar:/opt/ManageEngine/ServiceDesk/lib/AdventNetNPrevalent.jar:/opt/ManageEngine/ServiceDesk/lib:/opt/ManageEngine/ServiceDesk/lib/AdventNetUpdateManagerInstaller.jar
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Server is starting. This may take a couple of minutes ...
This evaluation copy is valid for 29 days
Unclean shutdown of previous run.
Failed to start the server. Please refer logs for more details.