Unassigned Requests - Email notification
Trying to understand how to get email notifications going for the Service Desk team when a new request comes in.
What I need to do is to get unassigned requests to go to the Service Desk team that I have created, and hopefully email should flow from there.
Thanks
What I need to do is to get unassigned requests to go to the Service Desk team that I have created, and hopefully email should flow from there.
Thanks
