Unassigned Requests - Email notification
Trying to understand on how to get Unassigned Requests email selected Technicians as a notification.
Been thought the notifications, and have enabled "Technicians Notifications" and "Alert the following technician(s) by e-mail when a new request is created."
But it isn't emailing the selected technicians. SD+ is fetching email via POP.
Been thought the notifications, and have enabled "Technicians Notifications" and "Alert the following technician(s) by e-mail when a new request is created."
But it isn't emailing the selected technicians. SD+ is fetching email via POP.
