Hi Support ,
Service Desk Plus version 8.0.0 built 8013 . with 300 technician license .
My Probelm.
I have created a incident template called "compliance" and added the technician field . There are also other fields added to this template. Why I want to create a new incident and I want to assign this incident to a technician , i am
unable to display all 300 technician in the technician drop down list . Please help what must I do
Thanks
Kanten