Unable to Upgrade from ServiceDesk Plus 9400 to 9402 or 9403
When attempting an upgrade from 9400 to either 9402 or 9402 the upgrade is failing at 97% with the following error message:
dependent file pgsql/32bit/pg_isready not found
When I look in
D:\ManageEngine\ServiceDesk\Patch\AdventNet_ManageEngine_ServiceDesk_Plus-9.4.0-SP-0.3.0\SERVICEDESK\PostInstall\pgsql\32bit the folder is empty.
Our database is held on MS SQL Server, so I am not sure why it is looking for PGSQL components anyway.
Please can you advise on a possible solution.
dependent file pgsql/32bit/pg_isready not found
When I look in
D:\ManageEngine\ServiceDesk\Patch\AdventNet_ManageEngine_ServiceDesk_Plus-9.4.0-SP-0.3.0\SERVICEDESK\PostInstall\pgsql\32bit the folder is empty.
Our database is held on MS SQL Server, so I am not sure why it is looking for PGSQL components anyway.
Please can you advise on a possible solution.