Unable to upgrade from 11.2 to any new version
Hi All,
We have a
problem to upgrade our ServiceDesk Plus 11.2 to any new version due to the
following errors under Linux system.
- /ManageEngine/ServiceDesk/Patch/AdventNet_ManageEngine_ServiceDesk_Plus-11.3.0-SP-1.0.0/pgsql_old not found, hence ignoring DB migration steps.
-
Or
if I manage to create directory manually, then the installation is not able to
stop or start the pgsql database.
We use Centos 8.2.2 and Postgres database under ServiceDeskPLus.
Is there anyone had the same problem before?
Regards
Robert