Unable to Update from 9335 to 9400
I was trying to update our Service desk plus and follow all prerequisites below.
select Globalconfigid,category,paramvalue from globalconfig where category like 'WoToCIMigration' and parameter like 'IsCompleted';
select Globalconfigid,category,paramvalue from globalconfig where category like 'CONVERSATION_MIGRATION' and parameter like 'IS_CONVERSATION_MIGRATION_COMPLETED';
all param are "true"
but still having this error..
Please see attached file..
select Globalconfigid,category,paramvalue from globalconfig where category like 'WoToCIMigration' and parameter like 'IsCompleted';
select Globalconfigid,category,paramvalue from globalconfig where category like 'CONVERSATION_MIGRATION' and parameter like 'IS_CONVERSATION_MIGRATION_COMPLETED';
all param are "true"
but still having this error..
Please see attached file..
Topic Participants
everiel
Jai Anand Krishnamoorthy
Hani M. Nasef
Michael Charles
Manuel